Frequently Asked Questions
Everything you need to know about shopping with Grace Melbourne.
How long does shipping take within Australia?
Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days for most metropolitan areas.
What is your return policy for change-of-mind purchases?
We offer a 30-day return policy for all full-priced items. Products must be in their original condition, unworn, and with all tags attached.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart, as our cuts are designed for a contemporary Australian fit.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna.
Are your garments ethically produced?
At Grace Melbourne, we are committed to sustainability. We partner with certified manufacturers to ensure fair labor practices and utilize high-quality, long-lasting fabrics.